Improve Contactability
Connect More Effectively with Hard-to-reach Members
Missing or outdated phone numbers and contact information is often one of the top challenges when it comes to member engagement. Tabula Rasa HealthCare and Prove can help health plans significantly improve member contact information and increase engagement.
Fonebook™ is a registry of tokenized customer identities that manages, adds, and automatically updates member phone numbers to help health plans contact their members more effectively. Through an exclusive partnership, TRHC and Prove are able to offer health plans access to Fonebook™ to significantly increase their ability to verify and correct missing contact information and improve member engagement rates.
Improved member engagement can result in better quality measures and cost savings. Discover better contactability with our Quality Improvement Program today!