Orchestrating Health

MEDICATION THERAPY MANAGEMENT SOLUTIONS

SinfoníaRx MTM programs include solutions for Medicare, Medicaid, MMP, Exchanges and Commercially insured patients. The outcome driver for our programs is our intensive Targeted Medication Review (TMR) process. Every time a patient fills a prescription and every time they are supposed to fill a prescription for a chronic medication or have new information added to the clinical tracking software, their medication profile is reviewed for potential medication related problems. Targeted outreach can address multiple need areas including safety concerns, adherence to national consensus treatment guidelines, adherence to prescribed medication regimens, and cost savings opportunities. Our proprietary software, RxCompanionTM, is multifunctional and allows our clients to implement a standardized or highly customized set of MTM program alerts.

FULL SERVICE PROGRAMS & MTM SOFTWARE SOLUTIONS

CMS MEDICARE PART D MTM

The SinfoníaRx Medicare MTM program has been designed to be both innovative for our clients as well as fully compliant with the CMS MTM program requirements. SinfoníaRx has the ability to target 35 qualification conditions and maintains over 300 clinical algorithms available for selection to create a custom rule set that applies best for a plan’s unique patient population. Additionally, each plan has the ability to select a custom CMR rate for their program, which SinfoníaRx will guarantee the completion of through our proactive outreach methods that are fully controlled and managed by our internal team of MTM experts.

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COMPANIONRXTM PROGRAMS

Our CompanionRx™ program offers comprehensive and fully customizable solutions for Medicaid, Exchanges and Commercial populations. Similar to the Medicare-required MTM program, the CompanionRx™ program utilizes prescription claims to identify areas for improvement in patient’s medication usage to improve the health of the unique population targeted. We target in on prevalent HEDIS measurements that help achieve state quality goals. With more flexibility possible in these programs, SinfoníaRx can work directly with our clients to build a program specifically designed to meet the needs for that program and its members.

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STAR IMPROVEMENT

SinfoníaRx offers customized STAR Improvement Programs designed to improve both the Medicare Part D and Part C STAR measures. Our STAR Improvement Program Modules allow for precision accuracy in targeting individual STAR metrics at the CMS contract level. Through these modules, we are able to focus resources on improving and/or maintaining the STAR metrics most important to individual health plans.

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SOFTWARE AS A SERVICE

SinfoníaRx offers RxCompanion™ as a software solution for clients that are interested in enhanced technology support for their in-house MTM providers. Our award-winning system helps to streamline the delivery of clinical services in a highly efficient and effective manner, helping to maximize outcomes while minimizing program costs. Our SaaS model is currently utilized by the world’s largest retailer and one of the nation’s largest Blue Cross Blue Shield organizations.

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HEALTHCARE AND TECHNOLOGY COMBINED

Our proprietary software, RxCompanion™, drives our programs and outcomes. RxCompanion™ is a highly customizable and scalable platform designed to identify and resolve medication and other health related problems. Through a population management approach, potential problems are triaged based on urgency and complexity, then resolved through telephonic consultations, face-to-face consultations, or video-based consultations with approximately 500 MTM providers located at SinfoníaRx, the University of Arizona, and The Ohio State University, or via the in-house clinical providers for plans using RxCompanion™ to facilitate their internal MTM programs.

CLIENT EXPERIENCE

What else can you expect from the SinfoníaRx program which has led to stand-out performance and year-over-year client satisfaction?

CUSTOMIZATION: The SinfoníaRx MTM program is the only available MTM program that allows for complete customization of the services received, including the CMR rate. We allow for each plan to select the exact CMR rate that they would like for their plan and then we guarantee the achievement of that goal. And we have hit every goal since our inception in 2006!

GOAL ACHIEVEMENT: Throughout our program’s history, SinfoníaRx has achieved all of the goals that have been set by our clients. With our internally contracted dedicated clinical call centers, SinfoníaRx has the control to ensure the achievement of every client goal.

SUPPORT: As a SinfoníaRx partner you will have a dedicated support team to help design the program that is right for you. Our client managers are experts in implementing MTM programs for health plans, PBMs and employer groups, for both the full service and software as a service programs. Post implementation, your dedicated client manager will assist you with all aspects of program oversight, reporting and maintenance. We work in partnership with our clients to ensure open lines of communication and comfort in the direction of the program.

2016 SINFONÍARX ANNUAL REPORT

PROGRAM DESCRIPTIONS

SINFONÍARX OVERVIEW COMPANIONRX™ PROGRAMS STAR IMPROVEMENT
CMS MEDICARE PART D MTM SAAS MODEL